Metric strives to elevate the way in which contractors are perceived. We acquire, innovate and corporatize traditionally trade-based industries, empowering the people in our structures to deliver new levels of excellence in each respective industry. Through this implementation each business can also reap the rewards of symbiotic partnerships by sharing knowledge, expertise and a trusting client-base.
1. Service to the Customer
At the core of what we do – irrespective of circumstance, profit or expectation, we will always strive to put service first on our list of priorities when dealing with any client or situation. Key to this is empathy – we actively encourage our employees to put themselves in the shoes of others and evaluate expectations based on this.
2. Never Being Satisfied
The very reason this collective has made such large strides in a relatively short period, is our innate desire to strive for continual growth, improvement and progress. The sustainability of a business in today’s market requires constant drive and adaptability – something we embrace naturally.
3. Attention to Consistency and Detail
“We are what we repeatedly do. Excellence then, is not an act, but a habit.” – Aristotle
We have worked exceptionally hard on our projects for success and while this is constantly being refined, we retain successful habits to incorporate them in future endeavours to build trust through consistency.
4. Modesty
No matter the position we hold within our own organization, or the level of success reached in our industries, modesty must prevail as a cornerstone of our mindset.
“Self-importance and ego are huge obstacles to learning and growing and the perfect platform from which to fall.” – S. Brink.
5. Integrity and Transparency
These characteristics go hand-in-hand with service excellence and building a sustainable, trustworthy partner in growing and maintaining your property assets. The Metric Group and all its affiliates have pledged to never engage in anti-competitive behaviour or diminish the service we deliver, by cost cutting to the long-term detriment of our client’s assets and trust.
6. Being part of Something Special
None of our hopes and aspirations would be possible without the cultivation of a vibrant, motivated workforce. Our diverse team, from the warehouse to sites and the boardroom, are the foundation to achieving everything described above. We see ourselves as a family with the unified ambition to take The Metric Group to new heights in everything we do.